Privacy Policy

Privacy Policy

At Nutri Co, we are committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access our website, applications, and services.

Information We Collect

We may collect the following categories of information:

Personal Information:
Such as your name, email address, contact number, age, gender, health goals, dietary preferences, medical information voluntarily provided by you, and other details submitted when creating an account, completing assessments, or contacting us.

Health and Nutrition Data:
Information related to your body measurements, activity levels, nutrition intake, progress tracking, meal preferences, and wellness objectives to provide personalized recommendations and services.

Usage and Device Information:
Such as IP addresses, browser type, device information, operating systems, referral URLs, and your interactions with our website and applications.

Cookies and Similar Technologies:
We use cookies and similar technologies to enhance your browsing experience, analyze platform performance, remember your preferences, and provide personalized content and recommendations.

How We Use Your Information

Your information is primarily used to:

  • Provide personalized nutrition plans, meal recommendations, consultations, and wellness services.

  • Process subscriptions, payments, and provide customer support.

  • Monitor progress and improve the effectiveness of our nutrition and wellness programs.

  • Enhance platform functionality, user experience, and personalize content and recommendations.

  • Improve security, prevent fraud, and comply with applicable legal and regulatory requirements.

  • Send important service updates, notifications, promotional offers, and wellness related communications. You may opt out of marketing communications at any time.

  • Conduct analytics and research to improve our products, services, and overall user experience.

Data Sharing & Third Parties

We do not sell your personal information. However, we may share information with:

  • Service Providers & Technology Partners – To help operate, maintain, and improve our platform, including hosting, analytics, communication, and customer support services.

  • Nutrition Professionals & Meal Partners – To provide personalized nutrition plans, consultations, meal preparation, and delivery services where applicable.

  • Payment Processors – To securely process subscriptions, purchases, and other financial transactions.

  • Regulatory Authorities & Legal Entities – When required by applicable laws, regulations, legal processes, or to protect the rights, safety, and security of Nutri Co and its users.

All third parties are required to handle your information responsibly and in accordance with applicable privacy and data protection requirements.

Security

We implement appropriate security measures, including encryption, secure servers, and access controls, to safeguard your personal and health information. While we take reasonable precautions to protect your data, no digital platform or transmission method can guarantee absolute security.

Users are encouraged to maintain strong passwords, protect their account credentials, and follow best practices for online security to help prevent unauthorized access to their accounts and information.

Your Rights

Depending on applicable laws and regulations, you may have the right to:

  • Access, review, and update your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal data, subject to legal and operational requirements.

  • Withdraw consent for certain data processing activities where applicable.

  • Opt out of receiving promotional and marketing communications at any time.

  • Request information regarding how your data is collected, used, and shared.

To exercise any of these rights or for privacy related inquiries, please contact us through our official support channels.

Data Retention

We retain your personal and health information only for as long as necessary to provide our services, maintain your account, comply with legal obligations, resolve disputes, and improve our platform.

Once your information is no longer required for these purposes, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable data protection requirements and industry best practices.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in regulations or service improvements. Continued use of Nutri Co App after any updates signifies your acceptance of the revised policy.

Contact Information

If you have any questions or concerns about your privacy, please contact us at: support@thenutri.co